Tags: brushing off the haters, social media triage series
SMT series: Why Brushing Off the Haters Hurts Your Brand
Social Media Triage series Part Two Here we are with the second installment of the Social Media Triage series. If you missed part one, you can go and view it here. Today, I want to talk about why writers feel it necessary to delete negative posts on their social media sites, not approve or disallow negative comments on their blogs, and as a general rule, stress over bad reviews. I call this “brushing off the haters”. The obvious reason is: it hurts. Writers are, for the most part, a sensitive lot. We love what we do so much that we